Get rid of potential problem customers–before they become a problem
Avoiding Problem Customers
People seem to be willing to be rude via email as a first response these days. I got this email from a guy who’d signed up for a free email series via autoresponder. Apparently the links in his email hadn’t worked (they worked fine [...]
Merchants: What To Do With Nasty Emails
If you’ve been in business on the Internet for any length of time, you’ll get the occasional nasty email. I don’t care if you’re selling bibles and donating 100% of the proceeds to feed starving children; eventually someone will take issue with what you’re doing.
Sometimes people just up and [...]
Your customers don’t know what an autoresponder is–and that can hurt you.
9 Easy Tips For Getting Your Autoresponder Messages Delivered
For those of you who don’t know, autoresponder messages are messages that are pre-programmed to go out via email. When a potential customer signs up for an autoresponder, they get a message you, the merchant, may [...]
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